“Automobile Recall” no longer “scared”
Recently, the relevant institutions for the part of the Toyota models conducted a survey of the global recall of the incident, the findings showed that 48% of people think that Toyota recalled the incident, “worthy of recognition, is responsible for the performance to consumers.” While another 40% of the User that “Toyota recall does not affect its plan to purchase.”
The accelerator pedal was stuck there due to security risks, the past few days, Toyota Motor Corporation successively in the United States, China and Europe announced a recall of more than 8 million the total number of cars affected, the Chinese market sold more than 75,000 cars FAW Toyota RAV4 will all be recalled.
The initial news release really affects a lot of car owners and consumers. Many Toyota owners, said in an interview, first seen in the media reported that Toyota, there is overwhelming potential security risk, was shocked and worried, but understand the specific situation, for the Toyota recalls expressed understanding and tolerance.
With families and children to come to FAW Toyota cars 4S stores Mu said that although the election had been informed of the massive Toyota recall the incident, but they are still on the Toyota’s “soft spot”, Toyota car “delicate economy” word of mouth enjoys popular support.
Like with the Mu, and many people able to understand and tolerant attitude to look at the Toyota recall. In addition, Toyota also has a lot of people expressed their appreciation for the recall: “The car is certainly not a quality issue out of good, but companies can be actively implemented when problems are identified recall, indicating that this is an honest business, is really responsible for enterprise customers. ”
Mr. Han to the end of the prospective owner of a reservation RAV4, would have immediately went to the car to mention the date, but because recall the incident, 4S shop postponed a planned new car rollover plan. Mr. Han that as long as the automobile manufacturers can do so responsibly and transparently inform consumers of its risks, and actively eliminated, he still would choose this car, after all, the Toyota brand’s reputation has always been good. RAV4 owners of vehicles near to mention Mr. Wang said that his car was mentioned in December last year, and in driving the process and did not feel the recall involved the accelerator pedal problem, manufacturers announced the recall This time, he is also a positive response After all, for car owners, car safety is of paramount importance.
Overview of the automotive market since 2007, there are many large and small brands have also been recalled because of various problems, but now consumers have been able to recall events rationally. From the survey, we can see that talk about “recall” pale era has passed, recall the incident from the corporate responsibility demonstrated by consumers are increasingly cognitive.
Some experts said that although the Toyota recall a very low chance of problems, and in China there is no adverse report, but the spirit of Toyota customers safe and responsible spirit, and all related models will all recall check the repair. Such a responsible attitude is worthy of recognition, but also a vehicle’s maturity.
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