Author Xun network report ] On March 21, 2021, SAIC Welcome to the 10th anniversary of the establishment.
From the fine grinding for two years, ldquo; dare RDQUO; launched a product to launch two new products in one year, from the unsuccessful establishment 7Times; 24-hour online service system, from the first C2B big Size personalized intelligent custom mode, to become LDQUO; industry lighthouse RDQUO; Hellip; hellip; Ten years, SAIC has opened a new runway, running an acceleration, and ran out the leading advantage.
From 0 to 500,000, Shangqi University is generally nine and a half years.
In the past decade, no matter the undulation of the car, SAIC Tatong has always maintained sales, selling well at home and abroad.
During this period, SAIC has created countless ldquo in overseas market; the first RDQUO ;: first champion of China’s car brands in the developed country market; China Auto Brand; Middle Eastern Picka Submarine Sales First China Automobile Brand; Chile City Accounts Hellip; Hellip; Up to Currently, SAIC’s overseas market has nearly 100,000 units, export 50 Developed market sales in developed markets such as countries and regions, Australia, New Zealand, Chile, United Kingdom, Norway accounts for more than 80%.
Ten years focused on customizing a better life for users.
From the commercial vehicle field small test cattle knife, in 2017, the world’s first user-driver business, participating in the model D90 of decision-making, and growing up to 2020 to have five major vehicle platforms, new energy automobile business LDQUO with RV travel platform; China Automotive custom expert RDQUO ;. At present, all products of SAIC Tattong support C2B large-scale personalized intelligence customization.
SAIC’s C2B custom energy ldquo; set RDQUO; what extent?
During the outbreak of the epidemic, Shangqi Datong is a negative pressure ambulance that emergently went to the front line; after the epidemic, it is a mobile operating vehicle that rejuvened the city’s firefighter; during the two sessions, it was the temporary studio of the media. The LDQUO; mobile lounge RDQUO ;; is a school bus and ambulance dedicated to education and regional medical undertakings. It is ldquo; police car RDQUO;, LDQUO; fire truck rDquo;, ldquo; breakfast car rdquo; LDQUO; repair car rdquo;, ldquo; logistics car rdquo; hellip; hellip;
For personal users, SAIC is selected to set up platform ldquo; spider custom RDQUO;, nearly 100 configuration selection, support Customized models reach trillion. What kind of grille and hub shape, what kind of power combination, what kind of seat layout, even the size of the bed, should not be hellip; hellip; the mouse is gently, the user can be ldquo; RDQUO; a DREAM Car, complete customization, more than 20 days, new car home. During this period, vehicles, manufacturing and delivery, etc., users are in LDQUO; spiders custom RDQUO; ongoing query on real-time, will also receive SMS notifications in the first time.
Once, a custom user received a car message, at 6 o’clock in the morning, waiting for the door of the 4S shop, soon his car actually sent it, even the live staff is connected. LDQUO; A customer chooses seven in the SAIC Datong storeHours, mentioned various questions, did not buy it, go shopping, rdquo; according to the general manager of SAIC Datong, LDQUO; next day, come back to pay the car, because he said that there is everything in SAIC You can choose, you can choose from other places. After the customer habits, we may have greater development in the future. RDQUO;
Thanks to the flexible C2B mode, SAIC Datong can always put the user’s needs first. Taking the Norwegian market in Norwegian, the local freight forklift supporting pallet standard width is 1200 mm, in order to facilitate user loading and unloading operation, the inner diameter of Safety Datong EV30 cabin is about 1199 mm from the original 1199 mm to the industry. 1200 mm. It is this 1 mm improvement, let SAIC Tatong Maxus EV30 in local LDQUO; one gun, red rdquo;, rapidly occupying 55.3 percentage in the segment last October, win excellent industrial reputation.
Ten years agreed, from the unsuccessful build 7times; 24-hour online service system.
Ten years ago, SAIC Datong is a car ring ldquo; new soldiers rDQUO;, the dealer of the net network needs great courage; after ten years of deep plowing, today’s SAIC has already owned all over The global online sales network, comprehensively covering the domestic mainstream business circle, radiant overseas 50 countries and regions.
As of the end of 2020, the total opening of the domestic distributor network has opened up 386, and 146 new opens in 2020. 128 private networks, and the overall channel structure is benign in the professional operation. The number of overseas points has accumulated 456, the total number of after-sales service networks has reached 544, and 50 countries and regions, which have covered in the UK, Europe, the European, Australian new market, and the key market coverage rate has reached 100%.
On 7 last year, SAIC Datong officially launched in the first flagship store in Australia; in October, SAIC has opened South America’s first flagship store in Chile, and created high-end image of China Automobile brand in developed countries. Market show window.
Since 2019, SAIC’s innovation in the new retail field has gradually advanced: including online direct-contained innovative sales model, a series of automotive marketing, etc., including the guest platform, off-history college, full process digitization Tong line online experience scene, provide users with ldquo; customized car service experience rdquo; For example, LDQUO; check your own, buy a car to find the manufacturer RDQUO; new car operation mode. SAIC Datong uses D90 PRO and RV as a guide, build a new online marketing and community operation mode, and establish a more temperature-related 1-to-line operation method, through the company’s service, throughout the user service, comprehensive enhance user service Experience. In order to continuously improve after-sales service, improve user experience, in November 2020, Shangqi Datong innovation online service platform, from the exclusive cloud tube online directly, convenient, fast, one-stop solving Insurance requirements, you can enjoy the user without leaving home. Platform provides ldquo; consultation, appointment, reservation instruction, online trouble diagnosis, home delivery car RDQUO; etc. At present, LDQUO; Cloud Service RDQUO; platform has received more than 50,000 people, complete more than 10,000 bills, and user satisfaction 100%.
By line online, SAIC Datong implements 7Times for users; 24 hours always online. LDQUO in all over the world; Macaroni RDQUO;, buy is not only a unique car, but also all buying a car, maintenance, insurance rescue, etc., the full-time service ecology of travel scenes.
Ten years of change, from ldquo; internal rdquo; to ldquo; external RDQUO; open digitized transformation.
ldquo; custom models of trillion rdquo;, ldquo; Commitment period 28 days RDQUO;, LDQUO; cloud service platform 7 * 24 hours online RDQUO; hellip; hellip; Datong C2B mode is successful, behind the road behind the challenge, the overall digital strategy transformation road.
C2B modeThe user must be driven, otherwise it is LDQUO; passive water rdquo; The overall digitized transformation of SAIC Datong, from the B-terminal LDQUO; Standard RDQUO; lead to C-terminal LDQUO; data RDQUO; dominant, a series of actions are carried out in terms of organizational architecture, overall team business data system capacity construction.
The final landing of digital transformation is intelligent, customized production, and the high quality and personalized products that have brought. SAIC Datong built the world’s first new C2B custom factory MDash; mdash; Shangqi Datong Nanjing C2B factory, and won the Industrial 4.0 Davos World Economic Forum LDQUO; Lighthouse Factory RDQUO; Become a world to choose Davos World Economic Forum LDQUO; Lighthouse Factory RDQUO; List of China Whole Car Enterprise.
From 2011 to 2021, SAIC Datong LDQUO; opened up a new runway rdquo ;, the world’s first C2B large-scale personalized intelligent customization mode, became the pioneer promoted the transformation of the automotive industry; from 2021 to the future, SAIC Tria will continue from user needs, with China Automotive customized experts as our own, continuously empower the global automobile market, and promote the automobile industry into ldquo; the new era of national custom RDQUO;