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ID.4 X pre-sale Time SAIC Volkswagen to create a digitally connected customer experience

Automobile News ] Recently, the official pre-sale of the SAIC Volkswagen brand launched ID.4 x, product line and configuration were announced. In order to enhance the purchase experience of new energy consumers, SAIC public is a new ID. Series products have customized agency marketing model, providing transparent and unified price and efficient interaction.

Offline, 251 agents and new energy city exhibition halls, providing vehicle display, test drive, vehicle delivery, after-sales service, etc. Online, the mass brand marketing service team has also been on line, providing consumers with simpler, intuitive and visualized car experience.

ID. Partner One-on-one exclusive management

Current, SAIC’s first MEB platform pure electric vehicle ID. 4x will go to the store, and consumers can experience the model in the country’s agent or new energy city exhibition hall in many new energy in the country. With the consumers who purchase ID.4 x, they can already be self-selling or in the help of the Ministry of Agents, through the official shopping mall, official WeChat and SAIC Volkswagen Super APP, enter the line For a service channel.

After the consumer is defined, it will receive a thank you letter from the SAIC’s Volkswagen ID. Partner. The same later, the partner will maintain one-on-one link through the company WeChat, assisting its car purchase process and various questions, bringing more exclusive purchase experience. ID. Partners serve as vendor service staff, and respond to consumer demand in time, especially for consumers from temporary unopened ID.4 X agent cities, are undoubtedly a huge convenience and service guarantee. For consumers, IDs from the city of open agents or new energy city exhibition halls, partners will also guide them to experience real-hearted car and appointment to pick up the car to ensure a comprehensive understanding of products and services.

ID. Angel WeChat Cloud Exhibition Hall, live interaction

In November 2020, the SAIC publicly launched the ID HUB applet to facilitate consumers across the country without leaving the id.4 x real car. Open ldquo; SAIC Volkswagen Brand Rdquo; official WeChat, click LDQUO; car consults RDQUO; LDQUO; id.4 x pre-sale RDQUO; you can enter. LDQUO; cloud showroom RDQUO; function, not only showing a variety of video blockbusters, the brand is also prepared to be called ldquo; id. Angel RDQUO;, LDQUO; ID. Ambassador rdquo; little sister, little brother consultant, For consumers, one-to-one online lectures, the epidemic can also be seen at home through video calls.

10: 00-21: 00 per day, consumers enter the cloud exhibition hall, slide to select ID. Angel / Ambassador card, click LDQUO; find TA to see the car rdquo; You can start the video to see the car. ID. The state of the angel / ambassador will be marked as ldquo; rs. RDQUO;, ldquo; rest in RDQUO; or LDQUO; service RDQUO; LDQUO; idle RDQUO; indicates that you can start video to see the car reception, tell you the car and real-time question and answer. Other state consumers can click LDQUO; reserve the car RDQUO; -LDQUO; immediately reserve RDQUO;, the consultant will call the connection when idle, re-negotiate the connection communication time. It is worth mentioning that after the appointment is successful, the consumer can also scan the code to add exclusive ID. Partner, get your one-to-one car service contact.

As an important part of the supernatural agent marketing model, the online marketing service team focuses on the user experience, upgrade ID. Series of car purchase and services. Based on 20 million guarantees, the Volkswagen brand highly attached great importance to high quality development, and consumers feel the quality improvement in the online online, and accelerate the transfer from the car sales to customers.

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