The author BAO Jun – quality travel experts, the National Labor Medal, the National Quality Award personal, national model worker Ministry of Construction, the National civilized driver.
in the international community to continue to return to work, the Shanghai Traffic Commission launched a taxi “ride the real-name system scan code” to strengthen epidemic prevention and control, to protect drivers and passengers of travel Safety.
The predetermined process as the two-dimensional code scanning passenger car name system. However, for Shanghai taxi industry, “real-name car” program would be difficult to implement.
On the one hand, Shanghai is an aging city, taxi elderly with limited mobility has become one of the common transport travel. But with the development of intelligent travel, these convenient and does not seem to bring substantial convenience to them.
because many elderly people are still using “old machine”, or intelligent machine but does not operate.
As the vehicle scan code name system, it is a problem for the elderly. If you allow the driver to operate on behalf of, firstly, to increase the risk of illegally parked punishment, and second, to increase the chance of exposure to infection, so zero contact meaningless.
On the other hand, such a “traceability mechanism” is more applicable to a fixed place to buy a ticket system, including passenger hub, airports, terminals and so on. For the taxi, the passengers on the bus after the first real-name registration, is actually “ride real name.”
as a taxi-man combat vehicle, the passenger can not effectively control the source of freedom degree and greater mobility compared to other vehicles. Therefore, the implementation of the taxi in Shanghai “real-name car” program difficult.
So how to solve the problem of traceability Shanghai taxi passengers during the epidemic prevention and control?
▎ to send a single centralized
During the outbreak, the taxi industry recommends using telephone dispatch center, APP and other travel centralized platform, unified hair to send orders to the driver, while canceling a taxi passenger behavior on the roadside. Orders sent a car not only to ensure the integrity of passenger information, as well as activities can confirm the vehicle trajectory.
This is good for the elderly. Young recruit them in the street, then a lot of taxi drivers “Xianpinaifu” because elderly passengers from generally is short, less money; at the same time slow to get off on the elderly, there are sections in the electronic police likely to be fined .
while the platform to send a single mode, the driver is connected to a “single-blind”, does not know whether it is the elderly passengers, thus avoiding the possibility of rejection. Moreover, the elderly will not use APP, but can be called the car phone.
▎ encourage electronic payments
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advocated more use of micro-channel between the driver and passenger, Alipay online payment methods to avoid exposure to infection risks associated with cash transactions. Extraordinary times for the driver refused to use online payment of consideration to take certain punitive measures, such as suspended, revoked the operating qualifications.
the elderly may not use APP, but you can let the family car ahead of applause. When this automatic payment checkout, avoiding contact with elderly passengers and the driver, mutually convenient.
If the cash delivery inevitable occurs, drivers are recommended to wear disposable gloves.
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and seeking passengers invoice
recommended the introduction of electronic invoice management system, passenger scan directly after checkout, access to electronic invoices. Such environmental protection,Convenient, but also save time.
If the time to prepare, should be advised passengers to tear, self-created paper invoices. Avoid contact both the drivers and passengers.
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focus on car unified registration
for the airport, the transportation hub build car how queuing scenarios do? Queuing taxi passengers should first scan two-dimensional code, the real-name registration and then get on the train.
of foreign passengers, convenient online registration of passengers, dispatchers can take manual registration. critical information, the input of special passengers on their mobile phone APP’s name, destination, contact information, online registration platform and finally the consolidation.
car poly Summary
[123 ] above recommendations, only the author initiate, facilitate the safe travel of the masses during the epidemic. At the same time, it also called for the taxi industry executives, from the “mind of managers” to change “the operators of thinking.”
In other words, change the “New Year’s Day count to know how much money in those days,” the landlady psychological past, but under postures study the new situation, how to enhance passenger and the driver of the travel experience, and how to make the taxi industry with the times, able to meet the challenges of network about cars.
Speaking of these people may ask: Taxis only accept orders not to recruit Yang, do not you become net about cars?
Recalling the history of the development of Shanghai taxi passenger was originally also called the car by telephone. During the epidemic, to restore the traditional taxi cab service coupled with APP, to protect the safety of people traveling, why not?