As the latest initiatives for the continuous upgrade of the Wuxin Guardian Action of Shenlong Company, Dongfeng Citroen began to introduce “home delivery car” service in Hubei region on March 1, and widely praised by the owner. According to this, Dongfeng Citroen is rapidly reacted. From April 1, the “home delivery car” service will be promoted to the whole country, and the free pick-up service is raised from 10km 10km from the pilot period to 15km, further enhance the range of services and adaptation Ability, let more owners enjoy this convenient service and feel the sincerity of Dongfeng Citroen service customers.
Free service range, “home delivery car” promotion to the national
This “home delivery car” service is rapidly promoted The national, free range is multiplying, and it is an upgrade adjustment made by Dongfeng Citroen Based on the Trial Situation of Hubei Province. During the trial, hundreds of owners actively appoint or be recommended to experience the service for Dongfeng Citroen, which has accumulated valuable operation data and real feedback for Dongfeng Citroen.
Many owners said after experiencing “home delivery car”, this service solved the owner of the quality of the 4S shop service, but it was difficult to squeeze the pain point to the store to help the owner saving When I arrived in the store, the time to send repairs, while ensuring that the vehicle gains quality and reliable maintenance. At the same time, this Dongfeng Citroen based on the owner of the owner and combined with the distribution of the national outlets and the main city of the corresponding cities, allowing the free service scope.
Currently, as long as there is a distributor of the pick-up car service in 30 kilometers, Dongfeng Citroen owner can make online appointment through Long Youhui service number, easy to enjoy the door Vessel service. The dealer will take the initiative to contact the owner, send an agent to arrive at the appointment in the appointment time to take the car maintenance, and then return the new car to the customer after the maintenance. Really helped the owner to save the cost of caring, improve the owner’s satisfaction satisfaction, so that the owner is enjoying more.
Continuous upgrade services and products, create better experience for customers
sincerity full, the upgrade is constantly. Just months, 2021 Tianyi listed launched the “full purchase tax subsidies”, “24 interest-free” and “8ured and worry-free” three major policies. Among them, “2021 Tianyi Guardian Carefree Service” leading industry, directly pulling the used car value of Dongfeng Citroen products to the industry leader. This is consistent with the national promotion of “home delivery” service goals, which reflects the determination and sincerity of Dongfeng Citroen brand to satisfy customers.
In the future, with the continued recovery of the market, Dongfeng Citroen will continue to force in the service area, so that more and more users have more innovative, more sincere warmth services. Reward the support and trust of the majority of owners.