[ Juxun Wang reported ] In early 2020, the sudden novel coronavirus pneumonia epidemic fierce and, affecting the people. The face of the outbreak of the current crisis has not been lifted, FAW Pentium, not only in epidemic prevention and control work moves constantly, in order to solve the inconvenience and increased travel demand during the epidemic prevention and control problems, the timely introduction of dealer ldquo; a burden guarantee support for three two six policy rdquo; and user ldquo; net when two two four Zhi heart care services rdquo; initiative and take practical action to fight the epidemic prevention work escort, can be held warm the heart of the major car firms.
ldquo; a burden two support tri guarantee rdquo ;, and dealers work Contagion
face novel coronavirus pneumonia the grim situation of the epidemic, when FAW Pentium partners and distributors work together Contagion, overcome difficulties, has launched include: ldquo; the assessment burden rdquo;, ldquo; business support rdquo;, ldquo; financial support rdquo;, ldquo; health health security rdquo;, ldquo; online marketing guarantee rdquo; and ldquo; resource supply and demand guarantee rdquo; and other six dealers safeguard policies.
1, the assessment burden
in order to ensure that dealers operating state principle, abolish incentives preconditions and target assessment, all policies are by incentives given to the most high-end for dealers to reducing the burden, to maximize the protection of the interests of dealers.
2, business support
regional general manager of the organization of regional staff to enhance communication with dealers, distributors holding area and seamless, and timely support to meet the dealer business demand for dealers to provide support and protection of business operations.
3, financing support
keep in close communication with the bank financing for dealers for a special period of special support or co-develop solutions, and assigned responsibility for tracking the risk of overdue maturity dealer financing.
4, health and hygiene protection
guidance dealers set up an emergency working group general manager for the head, always concerned about the health of employees dynamic, isolation and observation to ensure that the staff are off-site back; perfect shop protective measures during the regular business of the regional site disinfection; implement staff dining, work such as protection of health protection measures
5, online marketing guarantee
as solve the user to store the car during the epidemic difficult, FAW Pentium rich online marketing services model, online marketing, the rational use of online broadcast platform, to carry out activities live look at cars, provide protection for dealers online marketing business during the epidemic.
6, resource supply and demand protection
epidemic in the special period, based on the actual market situation, adjust the tempo regional sales increase for transit across the country to build a reservoir, shorten the transport cycle , to quickly meet the needs of dealers and users to ensure the supply of resources.
ldquo; two net two o’clock rdquo; Zhi heart care, for users to create worry-free experience
In addition to heart-warming, pragmatic , strong dealer initiatives for users and fans, always practice ldquo; Zhi heart care rdquo; service concept of FAW Pentium launched ldquo; two net two o’clock rdquo; combination of boxing, and strive to provide users with a more healthy, more professional, more reliable service experience.
1, pure reception process
User disinfection and purification Reception whole process, simplifying all unnecessary contact 100 necessary to implement the contact percentage disinfection. Such as: user / customer lounge will take ldquo; a one-off clean-up, for a one disinfection daily disinfection rdquo; measures; at the same time, for the maintenance, after the user to store, to the key post after the front desk check-out to avoid more contact with, allowing users to Anxin Wei Bao.
2, cleansing care
In addition to the store to provide users with free car disinfection serviceOutside services, users can also ldquo; Zhi heart adviser rdquo; APP conduct online booking, online communication, online reception line to generate power of attorney and other services.
3, full-time service rescue During the epidemic
, FAW Pentium will remain consistent practice ldquo; 31520rdquo; efficient rescue service commitment to provide users with 24 hours emergency relief, to provide users with online around the clock guard.
4, timely customer intelligence disposal
on the premise of safety and security, the fastest, most efficient for users to solve the problems caused by vehicles produced to protect user demand for cars.
now epidemic continues, aid car prices are ongoing, the Pentium against the dealer, a series of heart-warming initiatives of customers, full responsibility for its own brand as the backbone of the play. Common war ldquo; Phytophthora rdquo ;, there you have me.
