On January 30, 2021, Tesla Model 3, Nanchang, just bought a new car for nearly 5 days, and suddenly the power off at the second charging, and the owner called inquiry. The explanation given by Tesla official is due to the unstable power supply company. Subsequently, the National Power Grid Nanchang Power Supply Company said that there is no problem such as a voltage unstable, which is a clear pot behavior. Afterwards, Tesla also expressed apology for Nanchang Power Supply Company.
[1] Nanjing Tesla Model 3 car owners charge slowly, Tesla again places the power grid
In less than two months, a Nanjing owner encountered a similar problem. His Tesla car charging speed is very slow, and the explanation of Tesla is still the voltage of the power supply bureau, and is also particularly determined in the phone.
But the owner has existed after replacing the charging pile, and there is still no relief. So Tesla staff said that the charging pile was broken. Subsequently, the owner did even tried the car to the charging pile of the Tesla Service Center, or showed a slow charging. So the owner asked Ttersla, is the city’s voltage is not stable? Does the charging pile are broken? This kind of potting pot is given the power grid, charging pile behavior, so that users are very dissatisfied.
Later, the car owner issued a microblogging rights, and also caused Tesla’s attention. The owner was after the after-sales confirmation of the charging module had problems need to be replaced, and the license of the owner was replaced.
But the ending is imagined, Tesla later gave the owner phone, said that the car did not find the car without the need to pick up the car.
The owner is angry, clearly confirmed the construction, replacing the charging module, how do you need to repair it?
Because the customer service of the contact owner is not the same person, then contact the owner’s customer service, completely don’t know how the previous customer service is communicating with the owner. So the ownerIt is wasted for a long time to explain the last customer service.
[3] The owner wanted to take the maintenance order, used 3 hours in the service center
As a new power company, the world’s most sales have the most sales of Tesla.
I think the user is still facing this brand with a very embarrassing attitude. Because Tesla’s early models are generally general in terms of product quality and stability. For example, the seam of the body is not very uniform, and there is a rough. But for these little flaws, most consumers can actually endure.
However, consumers cannot endure about the problem of out-of control, and the problem of braking failure is about charging. Lost control has caused serious personal safety accidents, while the charging is slow, crash, and seriously affects the use, and it is also safe. These question users cannot endure, and a car enterprise cannot be committed. 
Both is the new power company, domestic car brand, sweetener, ideal, still attach great importance to the user’s feelings, will release official statements in the first time after the problem, and the manufacturer will try to reduce The loss of users.
But Tesla is not a company that puts the user’s first place. After the problem, Tesla will first put the pot to the owner and refuse to recognize the problem. So this brand is not worthy of users. I also believe that Chinese brands will definitely have the day that exceeds Tesla.