With the February 10 resumption of the horn sounded, gradually regained consciousness from all walks of life pause, open new production complex in 2020 with a return to work. Since the epidemic prevention and control, “one hand prevention and control in one hand and steady development” has become the main tone of the current businesses return to work. As one of the main force of Chinese independent auto brands Dongfeng Kai Chen has long been ready, in strict compliance with the requirements and regulations of local governments, shops open for business is an orderly way.
From February 17, the country Dongfeng Kai Chen franchise stores are starting official business. With the outbreak of further improvement in control and not return to work of Kai Chen franchise stores will be fully resumed business as soon as conditions permit.
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for the present, due to the impact of the epidemic failed to officially open franchise stores Dongfeng Kai Chen, have all been able to provide consumers with online services, including online exhibition hall, VR to look at cars, online consulting, door negotiations, etc. consumers can contact your local Dongfeng Kai Chen franchise stores online.
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at this special time, in order to enhance the anti- “plague” ability to protect the health and safety of consumers, Dongfeng Kai Chen also launched eight new big warm heart after-sales service. Principle
follow the “go out less, less exposure, increase interest”, Dongfeng Kai Chen not only for all Kai Chen owners provides 24-hour rescue, escape from danger service and eight free safety inspection, the renewal, vehicle maintenance and FAQs moved online, and automatically extend the warranty for the vehicle, the interests of the first two security, maintenance, etc.limit. Even in some areas, franchise stores Dongfeng Kai Chen also set up a special door off the car repair and maintenance services and to extend micro-channel reservation services and other special services, so that owners can stay at home to solve the problem.
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the whole wear masks and protective gloves Dongfeng Kai Chen-site shops, service advisors, technicians and other staff have been officially opened contactless services, with the store 3 times a day the overall disinfection, show cars and test drive vehicles, such as full and timely disinfection disinfection measures, to better enhance consumer safety index. Here, Dongfeng Kai Chen also reminded all consumers, can return to work, choose according to their needs and local online Kai Chen franchise stores to shop or service.
In terms of the car, Dongfeng Kai Chen is also “warm” means full. Look for the car, choose a car, Dongfeng Kai Chen integrated digital marketing channels online resources, Skynet down by the media, small micro-channel program, network, telephone to provide consumers with online consulting services.
At the same time, Dongfeng Kai Chen also opened a smart showroom car home, easy Partner of VR to look at cars, CA personal business cards, etc., so that consumers homes will be able to choose the car, a comprehensive solution to the situation inconvenient to go out during the epidemic. In the test drive, terms of delivery of the vehicle, Dongfeng Kai Chen to provide consumers with a more intimate test drive to door, home delivery of the vehicle, to ensure quality of service, while greatly enhance the security protection.
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concentric war “Plague “warm line before the face of the special period, Dongfeng Kai Chen always stand together with the vast number of consumers, with a strong service, safety, and more convenience, increased interest in innovative service model, with intimate family feel at ease concentric with the owner Kai Chen war “plague” star to the future, to meet a better life.