a sudden epidemic, people across the country had a “special” New Year, not only blocking the footsteps of people visiting friends and relatives, but also to have a noisy city press under the pause button. Harbin ice and snow this famous tourist city, but also no choice but to accept the immediate “silence.”
Harbin travel card, at the time of this dress appearance, the epidemic was put on the cloak of sadness. But behind the epidemic, we see not only the faith and determination to resist the epidemic, more concerted efforts to fight the epidemic.
At present, Heilongjiang Province, epidemic prevention work has made great achievements, and for several days to achieve zero new, businesses return to work is well underway to enter the stage. It is understood that the auto industry in Harbin in February basically closed shop state, ended March 14, Harbin has more than 60 auto 4S shop officially return to work, other auto 4S shops are also in the application to return to work in an orderly manner.
According to general manager of Guangzhou Toyota Mandarin Harbin Xuefu shop Guoya Bin introduced, in view of the proper area where the epidemic prevention and control, Mandarin Xuefu shop return to work has been approved, on March 13 officially began to return to work. The store has a full range of sterilization, after sales staff is the most full of enthusiasm, the best quality service, waiting every Toyota Camry owners’ home. ”
As the car from media cluster ghost trolley car as a joint morning explosion, the car Wenxuan, six laps the car, sister Yu Fan children, the banner Kan car, car Xiaoqing Forum, heard about the car, the car Jue Luo, dragon car, north automobile market, car No. One, Harbin buyers guide, control concept, the music car life, listen to me to buy a car, the car will Regulus, Harbin rims, China Ji shelterbelt, the three northeastern provinces Kanto car network in four cities from more than 20 media platform and website jointly launched the “survival status of car dealers White Paper” series of reports twenty-seventh articles, Chen burst car as the founder of the group for the first time in Shanghai Jade joint report calling Heilongjiang Province general manager of Guangzhou Toyota shop Guoya Bin Harbin Xuefu Mandarin, through telephone interviews to understand the real status of their current existence.
1, the morning explosion car as middot; ghost trolley cluster: Whether does your company have a formal return to work? How are currently suppportFew people go to work, compared with the normal state much worse? The specific date for the resumption of work, and how the status quo?
Guangfeng Mandarin shop Guoya Bin: Our official return to work in mid-March into March already arrangements for staff on duty. Currently, pre-sale every day about 50 people to work, the percentage of the basic 70 employees to work properly. After the formal resumption of work, the basic sale into operation, the sales cycle in addition to offer, not being naturally into the store.
2, the morning explosion car as middot; ghost trolley clusters: the epidemic affected, whether your brand OEMs have launched outbreak response measures against dealers? What response is the store?-Store employees to go to work and see if the car into the shop and repair of consumers in effective protection? Specifically how to do!
Guangfeng Mandarin shop Guoya Bin: OEMs introduced a number of measures, such as protective and processes to deal with the epidemic are given a standard procedure and instruction manual. Store in strict accordance with standard processes to deal with prevention, store employees and customers have protection, comprehensive disinfection shop, commute registration and measuring body temperature on employees, customers into the store to register and measure body temperature, all points of contact the customer has demonstrated protective vaccination, disinfection supplies and disposable gloves, etc. in addition, there are masks for the needs of the customer, the store also will give free of charge.
3, the morning explosion car as middot; ghost trolley cluster: Despite last year’s Chinese New Year in February, but the number of sales compared to last year difference would be? Please tell us about the February advance sale and after-sales store amount of turnover respectively?
Guangfeng Mandarin shop Guoya Bin: February this year, the store closed shop for the whole basic state, home office just to maintain old customers and new users of the trail, there is no real income.
4, the morning explosion car as middot; ghost trolley clusters: in February by the biggest impact of the epidemic is that sales or sale? What percentage will be worse compared to the output value last year?
Guangfeng Mandarin shop Guoya Bin: February just mentioned has been in a state of closed shop, after sales have been tremendous impact, business is essentially zero. But the rescue and counseling needs of the user, the store is staffed 24 hours to arrange the relevant docking.
5,Chen burst car as middot; ghost trolley cluster: OEMs whether to cancel the assessment index in February? Inventory ratio is about how much? What percentage of difference compared to last year? If the March assessment indicators whether recovery can bear got?
Guangfeng Mandarin shop Guoya Bin: OEMs have canceled the February assessment. Store performance is zero, meaning there is no inventory than actual inventory is not too high. We are in mid-March before the official resumption of work, if the assessment indicators sure to restore the original finish, this plant will generally be flexibly adjusted.
6, the morning explosion car as middot; ghost trolley cluster: In order to cope with the current situation, OEMs whether to launch a reseller support policies? Now we can ensure rationalization of working capital? Approximately how many cars in the form of acceptance of purchase? Month interest about how much? The most difficult part to exist where?
Guangfeng Mandarin shop Guoya Bin: OEMs policy in this area is relatively good, help dealers to communicate with financial institutions and banks, due to vehicle financing have been renewed. Therefore, short-term financial difficulties is not great. All vehicles are basically financing, interest around about 12 million.
7, the morning explosion car as middot; ghost trolley cluster: In view of this state, the store can hold on long? If the epidemic continues for three months, the first to highlight the problem in which part? Into the car expenses, rent or personnel expenses.
Guangfeng Mandarin shop Guoya Bin: This state will make consumption patterns and service model changes, not insisted on not insist on the issue. If the epidemic continues for three months, into the car costs you mentioned, the rent and personnel costs will be very difficult, of course, who do not want this to happen, this is not a problem of a single industry, all industries will suffer a tremendous impact.
8, the morning explosion car as middot; ghost trolley clusters: current store if there is a non-battle casualties since the outbreak caused? Are employees return cases of self-isolation?
Guangfeng Mandarin shop Guoya Bin: no attrition. There are foreign workers back to Ha self-segregation.
9, the morning explosion car as middot; ghost trolley clusters: the epidemic caused a decrease in customers into the storeRepairs and reduce turnover, changes in behavior may I ask what brought the epidemic will give customers, respond to customer behavior change’ve made? For example: online look at cars, selling cars online sales and live, how much the current sales network share? Is there a home repair and maintenance services for existing owners, the proportion is how much?
Guangfeng Mandarin shop Guoya Bin: online behavior became more. Such as watching online car, live marketing so doing, while OEMs also launched on-site maintenance, door off the car, on-site test drive a set of policies and standards process, but the actual situation, and maintenance of on-site test drive is still relatively small, You also know that, although the dealership has staff on duty can come, but most of the cell itself, travel inconvenient, it can not form much business, but then the epidemic will be in this direction, slowly increase the proportion of this model.
10, the morning explosion car as middot; ghost trolley cluster: In response to reduced liquidity caused by the epidemic, whether OEMs increased preferential sales models in February? Whether on business subsidies policy?
Guangfeng Mandarin shop Guoya Bin: OEMs in the on-site service, shared a short car rental, financial discount, simplifying the purchase process, staging process, buy online sweepstakes has done a lot of policy, but also increased wide Xuan’s efforts. After becoming Guangfeng users directly back to the user who will be more active.
Mandarin Guangzhou Toyota Harbin Xuefu shop Guoya Bin Message: by this epidemic we really feel great country, the people’s kindness, dedication of front-line health care workers. At the same time, all walks of cohesion and creativity also have shown most vividly. As car sales industry, we, in essence, more of a business service, well do our best to service each user, treat each employee, Thanksgiving investors, contribute to the community.
