Before the article began, let’s talk about the zero ratio of the car. Zero ratio is the ratio of all parts and vehicle sales prices in the after-sales market. Mercedes-Benz zero is always very high. This also causes the Mercedes-Benz partner very expensive. So many friends around me, although it is also Mercedes-Benz owners, but once there is a problem, I don’t dare to go to the 4S shop, the reason is very simple, can’t repair in 4S.
Recently, Mr Mercedes-Benz S350 sedan was rear-ended by other vehicles, and he sent a vehicle to the 4S shop to buy a car for repair.
After the vehicle was repaired for two days, Mr. Wang passed by 4S shop and went in and looked at his car. He was surprised to find that the mirror of his own vehicles, door interior plates, sound and other components have been Demolished.
In this regard, the 4S shop said that it is very sorry for the behavior of the disassembly, and recognizes the error. However, the speech given by the 4S shop is just to compare the vehicle accessories and does not replace its vehicle accessories. The reason is that there is another car, and the rear view mirror appears. Because it is anxious to pay, the rear view mirror of Mr. Wang is compared. Obviously speaking such a 4S shop, the owner cannot agree.
Mercedes-Benz 4S shop is very obvious to infringe the legitimate rights and interests of users, but the root cause of this, it is exposed to Mercedes There are many problems of the brand.
First, this is definitely not the Mercedes-Benz 4S shop for the first time, but it is not found before the owner. This time I accidentally discovered, I still don’t know how many car owners have been without reason. Replace the accessories of the original car. Mercedes-Benz brand’s behavioral norms of 4S shops are lack of management and supervision.
Second, the accessories of Mercedes-Benz cars are well known, then they don’t rule out the 4S shop to use this way, replace the accessories on the car to the non-original accessories, then put the accessories on the car Give the owner of the bad car, then 4S shop can apply for a factory accessory to Mercedes-Benz, and then sell the original accessories high. But if it is other brand, maybe it does not appear.
Third, for the 4S shop, after the sale is a big profit source, especially for the Mercedes’s accessories. So we can’t even eliminate the 4S shop to change your good accessories, and then don’t have a lot of money, and you will make a consumers’ money. If this is true, then the Mercedes-Benz brand is too bad.
Summary:
In fact, communication technology has been very developed, such things can be avoided. For example, the 4S shop can broadcast the maintenance process of the vehicle. This is not difficult in technology. In fact, there are already many brands, users can see the whole process of their car maintenance maintenance through the TV camera in the seating area. And I think that each owner can watch the repair process through the mobile phone, after all, the 4S shop maintenance area has already been arranged.
Not only for Mercedes, or for all 4S shops, it is fully integrity to operate, fair public. If the 4S shop wants to pit the consumer, then some are methods. So this is in the end, or look at the brand, watch the conscience of the 4S shop.