[2020 March 16, Beijing News] Mercedes – Benz special focus on the current period customer’s actual demand for cars, authorized dealer partners work together again recently upgraded its non-contact service, the addition of contactless fast claims service . Currently, Mercedes – Benz covers the non-contact customer service online maintenance appointments, a key line of tire-hwan new appointment, contact-free and fast insurance claims and other service items, save your money, protect the peace of mind car. Meanwhile, to boost healthy travel, Mercedes – Benz will also be effective immediately for customers who meet certain criteria presented include Mercedes – Benz car factory air-conditioning systems and spray disinfection services, a key tire hwan new exclusive benefits including multiple “star Italian manners.”
recently launched contactless fast claims service, is Mercedes – Benz provided early February following the non-contact insurance business, based on current customer demand, the introduction of another contactless services. From now until April 30, claims customers simply call Mercedes – Benz rescue service hotline or an authorized reseller, under certain conditions, you can enjoy 24 hours to assess the damage fast, free on-site investigation and accident Responsibility book “double-free” claims a number of privileges and maintenance green channel and so on, easy to complete vehicle claims.
In addition to the service upgrade, Mercedes – Benz also with immediate effect, have launched a multi-star intended for all customers Gifts:
middot; now until April 30, call your local Mercedes – Benz authorized dealer customers accident rescue service peace of mind and insurance services, will have a chance access to Mercedes – Benz car factory air-conditioning systems and spray disinfection services 1. Disinfection atomizing vehicle can be atomized into droplets detergent original diameter of less than 5 microns, the vehicle air-conditioning duct is attached to each corner of the car and, to achieve effective sterilization of the compartment and the air conditioning duct, with Meisai De Si – Benz original air filter can effectively purify the air inside the vehicle;
middot; from now on, through online service platform for a tire rejuvenation single bondCustomers can receive an additional reduction of benefits;
middot; April 10 to 30, to replace the Mercedes – Benz customers original air filter can access to Mercedes – Mercedes-Benz car factory air-conditioning systems and spray disinfection services 1 , to store customers will also receive additional benefits on this basis.
Mercedes – Benz has always been close attention to customer use car demand. Since February, Mercedes – Benz continued to upgrade customer equity, equity related to the expiration of the first quarter of customers including original vehicle warranty service, the original extended warranty packages and service warranty expires hand in reseller partners upgrade-related interests before detection postponed; and free 24/7 Roadside assistance service for all owners in the first quarter, eliminating the need to worry about the owner of the road trip. Future, Mercedes – Benz will continue adhering to the “cause I have to,” the customer service proposition, based on customer requirements, practice the “customer first” and strive to seek the best achievements of every owner of longing.