a peek into the epidemic, a sudden big challenge – the new crown pneumonia epidemic and to rave reviews in the New Year.
2020, is bound to be an extraordinary year, unexpected the “plague” feeling for the spring of 2020 cast a “heavy” haze, but, we believe, can not stop the moment of rebirth.
since February 10, car prices have gradually resume production resumed. “The new crown pneumonia” touches the hearts of the major car firms, major car firms’ current prevention and control, “the mission will adhere to customer-focused, employee-focused, to dealers at the core. On the one hand, and carry out staff and epidemic prevention materials, and actively protect the employee normally orderly return to work, to ensure a comprehensive fight against SARS prevention and control work place; on the other hand, the introduction of a series of targeted initiatives to care for, and dealers work ahead, overcome difficulties, and actively safeguard the resumption of production orderly return to work.
following “warm heart” series of reports, let us follow the deployment of car prices, car prices saw the courage to overcome the “epidemic” of confidence, the courage to defeat the difficult determination, the courage to turn the tide of ambition.
GWM
“zero-touch “comprehensive enabling” fight against SARS “battles fourth wave
recently, Great Wall Motor and its Hafer, WEY, Euler, the Great Wall pickup four brands, in order to better take on social responsibility, with the full support of the national epidemic prevention. Officially launched the fourth wave “fight against SARS” action.
special period, the prevalence of the car market hard, difficult car, keep a car difficult issues such as the Great Wall initiative to carry out marketing model change, reshape existing purchase process, carry out a comprehensive “zero-touch” program. During the epidemic, the Great Wall to “universal broker mode”” One price “offer, a large coffee online Q, worry-free vehicles and other innovative initiatives, to provide users with online consultation, look at cars, set a reservation, on-site test drive, PDI and other services. The implementation of the whole plan , will open up the consumer online and offline purchase channel, a completely new service experience.
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specific measures are as follows:
on “universal broker” model February 10 – February 29 period, the user can in the car home, easy car, Lynx, Jingdong, Suning flagship store and other third-party platform, register as a brokers, and by completing participate in sharing, and other tasks No car, get gold awards, gifts in kind or convertible car product coupons.
during the event, the broker is entitled not only to new users 500-2000 car coupons per month, Great Wall Motor will be selected tOP 20 brokers, and ensuring the highest value of 1,000 yuan Contagion health packs reward.
straight down car is also heart-warming Can “Buy It Now”. on the 29th of February, Great Wall Motor launched the “price” of preferential policies, Harvard and warm heart Euler brand straight down, the maximum discount amount of up to 24,100 yuan. Meanwhile, Great Wall Motor will launched the “low down payment”, “second car loans” and other financial services policy for car users to open a green channel
said large coffee car online Q February 20 – March 20, 2009, Great Wall Motor will jointly nearly a thousand dealers nationwide, joint shake young contemporary tone, deft and other hot live platform, set up nearly a special broadcast field, senior product Great Wall Motor elite, the media authority of the people’s all-round reading Great Wall Motor models.
during the broadcast, users can not only watch the Great Wall automobile full line of products through the network platform, but also to support buyers who ask questions online through the barrage, car notes, during the live broadcast, with more surprises Gifts send.
worryPrevention and control of the car at home. February 20 –3 20 March, Great Wall Motor vehicles for the protection of user security, especially to carry out car maintenance online promotion, for the owners to provide air-conditioning maintenance, car sterilization, PM2.5 air filter and other new ones up to 50% of the warm heart benefits packages. During the event, the user can make an appointment online maintenance, but also for the owners to provide free on-site within 30 kilometers take delivery of the car service, allowing users to stay at home, at ease car.
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heart of the user to improve risk management and control system
Build the fight against SARS, “Great Wall” [123 ]
since the outbreak, Great Wall Motor with maturing of risk management and control system, and rapid response to the national call to Take Measures to combat the epidemic modest contribution.
For the special time user difficult car, keep a car difficult problem, Great Wall Motor on February 4 and its dealers jointly launched 20 million yuan users care Fund, launched for epidemic prevention and control of users’ worry-free car five guarantees “and” five heart care action . ” At the same time, especially for the hardest hit by the epidemic, Hubei Province, Great Wall Motor also offers owners exclusive special care and many other services to provide users with maximum emergency action, caring service.
dealer level.
Great Wall Motor on February 5 fight against SARS to carry out the third wave action. Implementation Assessment by the dealer burden, financial burden, financial burden, enabling multi-dimensional experience, empowerment of frontline salesTeam, as well as enabling dealers Hubei epidemic six initiatives, Great Wall Automobile dealers effectively alleviate the pressure faced by the “three minus three Fu” policy get reseller partners unanimously approved. Start
“zero-touch” program, it is the fourth wave of the Great Wall during the fight against SARS epidemic car action, Great Wall Motor is the heart of the user’s practice. Special period, Great Wall Motor to practice social responsibility, while the full support of epidemic prevention and control, and always follow the “open and inclusive, innovative spirit, integrity and fairness, Responsible Care” enterprise culture, to the immediate needs of the user as a starting point, with the public owners of Great Wall overcome difficulties, Build fight against SARS “Great Wall.”
as soon as possible to help overcome the epidemic of pneumonia novel coronavirus infection, February 13, Great Wall Motor has donated 5 million yuan in funds and 10 to Hubei and Chongqing vehicles worth 1.15 million yuan the basis of the Great Wall pickups on the gun, again in Baoding, Hebei Province, the relevant charity to donate 2.7 million yuan. Among them, Great Wall Motor to donate 2.4 million yuan Baoding pond area, xushui district, Qingyuan District, Gaobeidian City, Shun County and Dingxingxian related charities; In addition, directional donated 300,000 yuan for the Wuhan reward Baoding support of the medical staff, Great Wall Motor to express the highest respect for the fighting in the front line of the fight against SARS, “whites.” So far, Great Wall Motor cumulative total value of direct donations and vehicles reached 8.85 million yuan.
BYD
“ratio” shoulder counterparts war “plague” does not stop
[123 ] the current epidemic, race against time, BYD first time love money donated 10 million yuan to support the procurement of Hubei epidemic prevention materials, carry out epidemic prevention and control work to help local epidemic prevention and control of medical staff and school prevention protection, due to the impact of the epidemic family support poor students and so on. BYD play overseas branches resident advantages, coordination of local resources, emergencyProcurement of one million yuan epidemic prevention and control of materials N95 masks shipped back home, rush to the rescue of domestic medical and material support prevention and control needs. At the same time, led by BYD wholly owned and joint venture in Wuhan green movement, Asia drops and other travel platform, calling for hundreds of drivers and front-line support staff, composed of community security team and volunteer emergency parade car fleet, transfers from work on health care workers, emergency response to protect people travel, Wuhan and efficient assistance epidemic prevention and control work.
February 10, BYD Auto return to work part of the face of a severe shortage of medical supplies protection situation, BYD rapid set of intellectual cohesion, with “BYD speed” set out to design and manufacture of protective material production equipment, it is expected masks and disinfectant will be February 17 after shipping in volume (mask production capacity up to 5 million this month / day, disinfectant production capacity of 50,000 bottles / day) to to meet the urgent need for protective materials.
In addition to the prevention supplies up production in order to reduce impact of the epidemic on the owners travel to protect customers in choosing cars special time of purchase, service quality, specialty stores nationwide joint BYD launched the “fight against SARS 10 special operations” against the epidemic prevention and control, so that online service 24h, guard the safety of the owner of travel .
During the epidemic to the customer opened
someone Line Consulting Services
;
to provide users with 24h rescue and escape from danger services ;
-door test drive service;
epidemic prevention vehicles knowledge of science service;
look online support car: all models and the latest offers by e shopping platform for online inquiries;
hand Adopted service: by online reservation, you can achieve a car to send someone to pick car maintenance, protection of clients normal car;
to shop owners to enjoy the free vehicle sterilization services , change the filter concessions;
dealer service area to a high standard sterilization processes performed commitment detected full posts , selected from the cart to the store more assured;
Online contacting renewal zero [123 ] services;
Exclusive car look period, an appointment to see the car shop,
enjoy personalized service .
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Geely automobile
a number of Contagion “heart-warming” policy to protect users car, car worries
the current epidemic, the first time to join hands Geely holding Group Li Shufu Community Foundation set up 200 million yuan of special epidemic prevention and control Fund donated 150 Ka occasion of the establishment of emergency prevention and control protection team, coordinated global resources overseas procurement of medical supplies and other initiatives, multi-dimensional rush to the epidemic-hit areas, more recent research has invested 370 million yuan virus defense of “full health car “at the same time, Geely automobile has been fully canceled or postponed involve people gather marketing campaign, originally scheduled for mid-February listing of new models Geely ICON has also been delayed, take concrete actions to respond to national call, help win this without smoke prevention sniper war.
for the user during the epidemic prevention and control of the car, car , maintenance and other needs, recently, Geely introduced a number of online and offline interaction Contagion heart-warming initiatives, warranty extension, online car dealers, car door delivery, remote handling insurance, mortgage and other financial purchase and after-sales service policy to ensure the safety of the premise, to provide users with a more convenient, more intimate car and car service. While at the same time, deregulation relevant assessment indicators dealers, multi-faceted support, total grams of cooperation partners and distributorsdifficult.
service liter “Kat” protect the rights and interests of the owners
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in the service, Geely introduced a special service, from now until March 31 to launch a number of services for epidemic prevention and control initiatives, covering conservation, rescue, extended warranty and other fields.
During the event, Geely introduced micro-channel reservation Maintenance online remote service, on-site service, online business processing, online inquiry to look at cars and many other online services, users can scan two-dimensional code Geely automobile official website or micro letter Geely automobile applet achieve the above functions, even stay home, too You can fully enjoy the service. Meanwhile, Geely Automobile service hotline 400-886-9888 to 7times; 24-hour online stick, users need to handle routine maintenance, vehicle maintenance handled and online consulting business, you can simply call the hotline. 
For users really need to go to the service station, each Geely Automobile service stations have also been prepared to make health security: full health by detecting and armor worn by the medical station after before induction, the station twice a day for high-level disinfection, daily service personnel names such as body temperature and health information for publicity, to stop looking for customer service to create a healthy, safe environment.
In addition, Geely also provides users with the introduction of “the first insurance extension” and “Warranty extension” rights. Which, because of the epidemic can not guarantee the timely arrival of the first vehicle, the first insurance period is extended to March 31; after the warranty expires January 20 owners, extended warranty rights and interests to March 31; the original extended warranty purchased goods and in the first quarter of 2020, due in owners’ equity extended warranty to 30 April. In addition, Geely also prepared an exclusive extended warranty packs for health care workers of the owners.
“no contact” a new experience, users purchase more secure [ 123]
At present, Geely each product has started “online exhibition” of the star, Kerry occasion, Bo and other Vietnam PRO hot models were “VR to look at cars.” Since 10:00 February 10th, users can log Geely Automobile official store or mall car home car, Jingdong, Lynx official flagship store of Geely Automobile, to pay 2000 yuan deposit online, you can get a test drive door, door collection , sending the car door, licensing and insurance agents on a series of convenient services.
deposit paid by users not only can directly offset the cars, but also to get additional value of 3,000 car spree rights. For areas where conditions permit, Geely will also launch activities “online pay 9.9 yuan deposit, you can get 1500 yuan spree car completed car under the line” more in line platform.
In this process, Geely also promised: every car door delivery service personnel have to undergo a rigorous quarantine review, and complete with full security guards, each vehicle sold in front of the user’s face will also be disinfected the entire vehicle, allowing users to buy rest assured that the use of peace of mind.
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deregulation dealers sales targets
[123 ] as a bridge between the user and Geely automobile, dealers also get appropriate support Geely. February, Geely has introduced a number of policies from deregulation sales targets, interest subsidies, Cancel the relevant assessment, and many other support. At the same time, several major regional marketing offices will also be adapted to local conditions of the regional launch of support policies to maintain channels of power, in order to maintain a stable market share, a total of grams of the storm all the dealers together Contagion.
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duo miles Jun Message:
after
night, dawn is shimmer .
When the arrival of spring, is fragrant flowers.
cold cleared, mild warm sun.
car prices every rapid response, is to face the epidemic and take preventive measures. Must see, all these years of rapid development of car prices, every year in the tough fight. Prevention race against time to be sure, but also to implement every second counts. If we say that winning the epidemic prevention and control warfare, confidence, solidarity, scientific control, precision Shi policy is the way to win, so, strengthen the responsibility of their respective companies play, caring for every consumer, is the key to victory, the fight against the epidemic is most accurate “weapon.” This fight against SARS action, is also a test of the major car firms service capabilities. So that the will and the actions of force. In extraordinary times, only to consumers, owners, employees, distributors heart completely warm up, the way car prices can go further.