[ Chexun Wang reported ] Guangzhou Toyota achieved sales of terminal January 67,980 units, an increase of 1.6 percentage last year. Ralink family 11 January sales growth percentage, C-HR 33 percentage sales growth, induced high monthly sales Hyun innovation. Currently, under the premise of protecting the safety and health of employees and customers, recently part of Guangzhou Toyota dealer will resume operating. At the same time, Guangzhou Toyota dealer launch joint online + line under the whole scene car, car service, providing customers with peace of mind experience. In addition, the removal of Guangzhou Toyota dealership January-February sales target assessment, direct subsidies given to sales, work together at a critical time for customers to provide high-quality services.
Ralink, causing X to show off their first purchase popular models
Guangzhou Toyota TNGA star continued popular. Eighth-generation Camry sold 17,357 units in January, with the year-ago quarter. Listed two years, the eighth-generation Camry high-end models accounted for more than 20 million cumulative sales reached 60 percentage, 2.5L and cumulative sales of hybrid vehicles accounting for 57 percentage. Ralink family January sales continue to maintain more than 20,000 units, reaching 23,983 units, an increase of 11 percentage, in which the dual-engine hybrid models accounted for 19 percentage. C-HR, January sales of 6,335 units, an increase of 33 percentage SUV leading high-value consumer trends.
In the hybrid aspect, the Toyota Camry hybrid ldquo; double swordsman rdquo; Camry dual engine and Ralink dual engine January sales of 7,058 units, with year-ago quarter. Dual-engine Camry January sales of 2,450 units; Ralink dual engine January sales of 4,608 units, an increase of 22 percentage.
In addition, ldquo; luxury 7 SUVrdquo; Highlander January sales of 8,340 units, continues to lead the midsize SUV market, where 300,000 vehicles cumulative sales accounted for 80 percentage, accounting for up to 87 four-wheel type cumulative percentage, product demand structure is more high-end. YARiS L family January sales of 11,561 units. Wherein actuation Hyun sold 8,814 units, withAn increase of 30 percentage refresh a single month sales record, causing the proportion of orders caused by X-hyun Hyun series of more than 50 percentage, much like the younger age groups.
At present, Guangzhou Toyota dealer will resume part of business, and to take various measures to provide customers with peace of mind experience.
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sales shop will resume business to provide customers with worry-free experience of the whole scene |
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Strict Prevention & Control peace of mind to shop |
1. the exhibition hall regularly disinfected every day, show cars and test drive high frequency disinfection, sales consultants wear masks, the detection of qualified health posts;.
2 alone negotiate space, less contact signing paperless system; |
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Nuanxin save time and worry lines |
enjoy watching cars consultation, booking a test drive, order a car payment, loan approval, maintenance and other online booking services;
[123 ] |
| clean air ventilation system deodorant
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| Hubei amp;. Wuhan owners special care
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2 Wuhan shop owners to maintain or renew again presented the original air-conditioning filter 1; [123 ] |
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presented at the one-year home to doctors, nurses involved in the fight against the epidemic of identity guangqi Toyota owners medical warranty (insured up to 16 million), and 2 times free basic maintenance; |
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[ . 123] 1 online store using Cheyou 9 redeem door off the car voucher;. |
[123 ] |
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1.5 one thousand km free maintenance period extended from three months to six months; 21,000 km free maintenance period be extended from 6 months to 12 months; |
3 vehicle quality problems arise during the warranty period, because of the special period not to shop, you can wait. after the outbreak then shop warranty and free maintenance; |
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coordinate resources and finance companies to assist customers need to open deferment greenChannel; |
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[ 123] to prevent strict control to ensure safety |
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1 epidemic prevention and control system established: for the impact of the epidemic, Guangzhou Toyota rapid response was sent to you on February 4 Manual return to work guidelines, guidelines to carry out the store employee care, customer care, in-store disinfection, and guide the store to do precautionary measures, providing safety and health protection for employees and customers. . 2 new epidemic prevention special support: including procurement masks, disinfectant, thermometers and other supplies, while the subsidy costs dealer home office. |
close communication help operators |
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1 credit extension expires: will assist We need to apply for an extension of store sales to financial institutions. . 2 speed up refunds: In order to further support sales shop work carried out, we will accelerate the progress of support rebates, boost business. . |
tide over the crisis reduced pressure |
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1 assist dealer established Home Office system: joint IT department to open VPN account for the sale of the store, remote office. . 2 new dealer support personnel stable policy: February-March subsidies for new sales consultants, management subsidies. . |
February sales down 4 goals: store sales were down for February sales targets, to reduce the pressure store sales (sales Hubei temporarily store set sales targets). the line intensity online service |
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1. See new car online, negotiations , set cars and other services: Guangzhou Toyota launched online to see the car, negotiate, make an appointment to test drive, finance, order a car ldquo; the whole scene online worry-free rdquo; car service. . 2-door test drive new support: to encourage qualified dealer customers come to discuss, on-site test drive and other services, Guangzhou Toyota February-March will be given on-site test drive support. |
launched customer care measures to fully guard every user |
, 1, strict control to prevent the peace of mind to shop: In order to give customers peace of mind to shop, shop selling a full range of precautionary measures taken, including the exhibition hall regularly disinfected every day, show cars and high test drive frequency disinfection, sales consultants wear a mask, health testing of qualified job, arrange for clients to negotiate a separate space, take less contact signing paperless system.
2, heart-warming, save your money online:
Customers can see the car on the online consultation, booking a test drive, order a car payment, loan approval, maintenance appointments; [123 ]
3, deodorizing clean air conditioning system:
as to the maintenance or renewal of shop owners to provide free air conditioning cleaning deodorizing services;
4, Hubei / Wuhan owners special care: [ 123]
a, To shop for the maintenance or renewal of Hubei owners to provide clean air conditioning systems and in-car upgrade kit free;
b, Wuhan shop owners to maintain or renew again presented the original air-conditioning filter 1;
[123 ] 5, the medical staff special care:
on to doctors, nurses involved in the fight against the epidemic of identity guangqi Toyota owners presented a one-year family medicine warranty (insured up to 16 million), and 2 times free basic maintenance; [ 123]
6, pick wagons services:
a, using the online store 9 Cheyou redeem door off the car voucher;
B, part of Release dealer test drive booking site service;
7, free maintenance / warranty extension:
a, 5 one thousand km free maintenance period extended from three months to six months;
b, 1 Wan Gongli free maintenance period be extended from 6 months to 12 months;
c, vehicle quality problems arise during the warranty period, because of the special period not to store, you can shop and then wait until after the outbreak warranty and free maintenance;
8, deferment green channel:
Coordinate resources and finance companies to assist customers need to open a green channel deferment.
In addition, the Toyota Camry has also taken a number of measures to support strong measures sales stores, including the store build guide epidemic prevention and control system, the new epidemic prevention special support to help build sales shop home office system, the abolition of the dealership January-February sales target assessment, direct subsidies given to sales, reduced sales targets in February, the new on-site test drive support, etc., work together to provide high-quality service at a critical time.