in 2020 opened the way people caught off guard, a sudden outbreak disrupted the lives of everyone, which should be festive Chinese New Year has become a door can not step out of two is not; in the face of the epidemic, each people, every industry, companies are suffering unprecedented impact.
As more and more businesses return to work recently, Colombian soldiers also received more and more college friends in the background on the current 4S shop to whether security issues, including the automotive maintenance, repair, also involved choose a car, buy a car, these consumers everyday common, but the operation at this special time of things people have become anxious.
In order to better answer doubts of the tour, not long ago on the Colombian soldiers were wearing masks once to shop probe real, real exploration of the object is extremely high degree of attention backstage tour of a pure electric travel artifact dealers – Guangzhou when Synder (STAR) Euler experience Center.
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Guangzhou Synder (STAR) Euler Experience Center is located in Haizhu District of Guangzhou City, the new Kau East Road 613, located at the junction of Guangzhou Tianhe District and Haizhu District, Guangzhou district from access to transportation is very convenient; Qiazhao Colombian soldiers arrive experience Center hours of operation, when the store is carrying out disinfection work, open the door to experience the center of the exhibition hall for ventilation, cleaning staff is on the inside and outside the hall were thoroughly disinfected, sprayed disinfectant rigorous proportion ratio in the store to ensure that every corner can get antivirus sterilization of the premise, to minimize the stimulation of disinfectant customers, employees of the respiratory tract.
End disinfectant spray, wipe cleaner will work exhibition, the showcase, the seat, to ensure that does not leave stains Hall, clean as new. At the same time, anti-virus sterilization work experience center of the show car, test drive cars are also in an orderly manner, only after the anti-virus sterilization is completed, staff will be “the vehicle has been sterilized, please rest assured Tasting” of cards Tips hanging on the vehicle; this antivirus sterilization work in the center of the star Da Oula experience the day to be repeated several times, which is both responsible for the customer into the store, but alsoIt is responsible for the store’s employees.
[123 when] until the store employees to complete the build-up early in the side and will be registered with a body temperature thermometer forehead before I officially entered this “epidemic comprehensive and thoughtful,” the Star of (STAR) Euler experience center; brunt of the rear door is store staff hospitality, guide seat when different from the usual explore shops, under the special period, the staff first, well disinfection for each customer into the store.
[123 ] store offers disposable masks, hand sanitizer after 75 the percentage of alcohol, forehead thermometers and other immunization supplies, a series of high efficiency disinfection and data registration process, customers can begin to experience the exhibition hall, enthusiastic acceptance from professionals explain, or handle matters of appointment; the whole experience into the store compared to the past and does not consume much time, but bring the experience is extremely intimate.
in communication with the sales consultant in that, with the return to work after another in Guangzhou enterprises, more and more consumers are concerned, consulting Euler R1 the pure electric car; during the epidemic, for the way people travel the city have a new understanding, and Euler R1 is precisely in urban travel simple and practical expression of personality but able to combine a good choice. Just when Colombian soldiers and marketing consultant talking, a special customer to shop became the windfall explore shops, a budding came early in the morning the owner Experience Center to mention cars; According to sales consultant introduced the owners during the epidemic is coming to see the completion of the car, choose a car, test and set cars. Colombian soldiers told habit, the owners coming to college friends can perfect answer questions about the current 4S shop car, so the soldiers can not wait to Costa Rica with special owners of the special period of the conversation again.
coming Wong is the owner of a white-collar workers in Guangzhou, the original plan was to buy a car trying to achieve the target by 2020, but under the influence of the epidemic, she began to pay attention to their own work and life needs of car ; Euler R1 and get to know the original vibrato short time due to the video star Daou La experience Center, followed by Wong further understand Euler introduced a line of VR and live to see the car, so for Euler R1, Ms. Huang was originally by way of line know; then after some discussion and the family, the family agreed that Euler R1 is suitable for their car needs, sales consultant at this time exactly when the star Da Oula experience center to call her, very detailed answers to questions about her car.
[123 ] sales consultant when the star Da Oula experience center after Ms. Huang understand the situation, as Ms. Huang introduced the Euler launch ten thousand yuan gift activities, including 1000 yuan 2000 yuan deposit can be as car payments, and then presented 1000 yuan traffic insurance spree and 1,000 yuan worth of three-year free scheduled courtesy car networking traffic charges, as well as down payment to mention cars also enjoy 0 3 years experience supreme 3500 yuan interest-free preferential financial gift, Ms. Huang just resolved to implement the plan to purchase in advance financial issues.
However, according to Ms. Huang said, prompted her to make the decision to test drive further sales consultant is talking on the phone Euler launch of the “Top ten care protection”, and then she also go online to learn more about the “Top ten care guarantee”; though it was not yet a Euler R1 owners, but Euler launch of the “Top ten care guarantee “that can appreciate Euler close to the customer, such as Euler’s” Top ten care guarantee “in the heart-warming service (provided free disinfection, car wash owners before the end of the outbreak) and worry-free service (response to the outbreak, 24 hours providing customers with online / telephone advice, answer service, guarantee 24 hours roadside assistance service), the girls would be more likely to be sensitive to these details, Euler gave her the feeling is very insecure, like family.
Euler “Ten care guarantees”
Telephone communication finished not long after, when the star Daou La Experience Center sales consultants will be fully sterilized Test drive the car to the Wong family; R1 test drive Euler usually go on the road many times, so that the experience of Ms. Huang Euler R1 is particularly deep and beautiful. Recall that the impact of the epidemic brought, Ms. Huang realize even more to cherish the moment, the complete test drive decisively made up, she would like to have more time to exercise in the future, with his family; and today, is becoming Wong R1 owners Euler, Euler joined the family of the good old days.
Euler’s “Top Ten care protection”, the Colombian soldiers learned Euler provides free delivery when the car service, but when the owner coming Wong asked why not choose to send their car on-site service, she has said this is his first car, PDI hope to have a sense of ritual, and because of his new energy vehicles actual contact is not much, in the store to have a professional staff to provide comprehensive services, the store staff’s enthusiasm, friendly, just like the owner treats her daughter back to her parents, like, so early in the morning and his family came to mention cars experience Center a.
after the delivery ceremony to witness the coming of the owners of Miss Huang, soldiers brother the trip also explore shops come to an end; through the course of the coming car owners, we can look at cars found online understand Euler R1, experience center sales consultant promptly contact the customer answers to your questions and provide test drive site service, these are the most car brands responses can be done; but still missing something important here, brand temperature, Wong mentioned many times in the interview Euler, Daou La experience when star center, Euler R1 bring her feelings on with “family (person)” the same.
At the same time, Colombian soldiers dealers also learned that the face of the outbreak of the current operational difficulties, Euler bring order to reduce the epidemic of dealers operating pressure, in particular, have been adjusted for the first quarter of business policy, and strengthen the advanced dealer incentive efforts, encouraging partners to fight vendors concentric deal with the current difficulties.
Euler, the net energy brand new red car users heritage of the Great Wall of action philosophy, time for the sake of users, warm heart and hard nuclear. The like “family” as heart-warming temperature from 20 million users Care Fund of Great Wall Motor, Great Wall Motor is derived from “paper short love long,” derived from the Euler launch of the “Top Ten care guarantee” from the European pull R1 excellent product strength, from every staff member every dealer partners and experience Center of Euler. During the epidemic we have advocated as far as possible to reduce the contact, zero-touch, the virus can indeed barrier physical contact between people, but the temperature of the warm heart of the brand was able to graft from human beings, and the brand outside of physical contact, common experience among enterprises a new “bridge” the Road “bridge” is not only not be affected by the virus, until after the epidemic will become brand partners and distributors, and every employee, every consumer precious valuable resource.
Finally, college friends might guess Colombian soldiers posed for delivery of the vehicle at the owner’s not coming?